How Important is Quality Assurance?
Scotland has had an official Quality Assurance scheme for over 20 years, providing visitors with clear guidance on the overall quality they can expect from accommodation and other tourism services. Launched by the Scottish Tourist Board, now VisitScotland, the Quality Assurance Scheme is based on annual inspections by properly trained independent assessors.
The ASSC (Association of Scotland's Self-Caterers) are committed to quality and insists that all members who want to be featured on the EmbraceScotland website are participants in the QA scheme and have been awarded between One and Five Stars.
But how important is all that to you, the visitor? Do you look for specific star grades? Or are they less relevant than price and location to you? Please leave a comment here and let us know what you think.
The ASSC (Association of Scotland's Self-Caterers) are committed to quality and insists that all members who want to be featured on the EmbraceScotland website are participants in the QA scheme and have been awarded between One and Five Stars.
But how important is all that to you, the visitor? Do you look for specific star grades? Or are they less relevant than price and location to you? Please leave a comment here and let us know what you think.
1 Comments:
Ok I own up straight away I'm a self catering provider who passsionately believes in quality assurance! Anyone booking a self catering holiday deserves to know exactly what they are buying and how can they if there are no external gradings?
Holidays are too precious to leave to chance and a good website!!
Frequently self catering is used for convenience and flexibility by sectors of society who really need the reassurance that their holiday home will be spotlessly clean, safe and have the facilties they require.
As someone who is assessed every year by Visit Scotland I really value their suggestions and comments and they help me keep up to date with what the customer wants- WIFI and IPOD docking stations this year! Any suggestions what it will be next year?
By
up the wall, At
22 May 2008 23:59
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